diff --git a/troubleshooting/capture.md b/troubleshooting/capture.md
index 77ad9c7e4632c505045be51a0924b2f738d1cabd..c503bfaacba409703214d6261b874b4b3c3c7e09 100644
--- a/troubleshooting/capture.md
+++ b/troubleshooting/capture.md
@@ -192,4 +192,72 @@ cat /var/www/html/MaarchCourrier/custom/cs_maarch/modules/MaarchCapture/modules/
 cat /opt/maarch/MaarchCapture/modules/MaarchWSClient
 
 ``` 
+
+
+
+## Bad WS Response format: return resId is not set
+
+``` 
+root@srv-maarchrecette:/opt/maarch/MaarchCapture/files/errors/BSCAN_MASS-1592923801-1011124017# cat D1__MaarchWSClient__#resources__return.log
+Array
+(
+    [errors] => Body is not set or empty
+)
+``` 
+
+
+``` 
+root:/opt/maarch/MaarchCapture/files/errors/BSCAN_MASS-1592923801-1011124017# cat WSCAN_MASS-1592923801-1011124017.log
+2020-06-23T16:50:01+02:00 [0] Initializing workflow SCAN_MASS
+2020-06-23T16:50:01+02:00 [0] (Re)Starting workflow SCAN_MASS
+2020-06-23T16:50:02+02:00 [0] Initializing step separatePDF
+2020-06-23T16:50:02+02:00 [0] Starting step separatePDF
+2020-06-23T16:50:02+02:00 [0] Init process ...
+2020-06-23T16:50:02+02:00 [0] There is 1 to process
+2020-06-23T16:50:02+02:00 [0] * File n°1: DOC230620-23062020164805.pdf *
+2020-06-23T16:50:02+02:00 [0] Page 1 split into /opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/2/1.pdf
+2020-06-23T16:50:02+02:00 [0] Page 2 split into /opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/2/2.pdf
+2020-06-23T16:50:02+02:00 [0] Page 3 split into /opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/2/3.pdf
+2020-06-23T16:50:02+02:00 [0] Page 4 split into /opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/2/4.pdf
+2020-06-23T16:50:02+02:00 [0] Page 5 split into /opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/2/5.pdf
+2020-06-23T16:50:02+02:00 [0] Page 6 split into /opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/2/6.pdf
+2020-06-23T16:50:02+02:00 [0] Page 7 split into /opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/2/7.pdf
+2020-06-23T16:50:02+02:00 [0] This is a separator ! Extract name ...
+2020-06-23T16:50:02+02:00 [0] This is a maarch document page ! Add page to pdf ...
+2020-06-23T16:50:03+02:00 [0] This is a maarch document page ! Add page to pdf ...
+2020-06-23T16:50:03+02:00 [0] This is a maarch document page ! Add page to pdf ...
+2020-06-23T16:50:03+02:00 [0] This is a maarch document page ! Add page to pdf ...
+2020-06-23T16:50:04+02:00 [0] This is a maarch document page ! Add page to pdf ...
+2020-06-23T16:50:04+02:00 [0] This is a maarch document page ! Add page to pdf ...
+2020-06-23T16:50:04+02:00 [0] End of merge pdf for service : COURRIER
+2020-06-23T16:50:04+02:00 [0] Document D1 added with source /opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/COURRIER_2020062316061252084879.pdf
+2020-06-23T16:50:04+02:00 [0] End of process ...
+2020-06-23T16:50:04+02:00 [0] Step completed in 2.490 seconds
+2020-06-23T16:50:04+02:00 [0] Saving batch on disk...
+2020-06-23T16:50:04+02:00 [0] Batch saved in 0.000 seconds
+2020-06-23T16:50:04+02:00 [0] Initializing step SendToMaarch
+2020-06-23T16:50:04+02:00 [0] Starting step SendToMaarch
+2020-06-23T16:50:04+02:00 [2] ERROR Bad WS Response format: return resId is not set. Return dump output generated in file '/opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/D1__MaarchWSClient__#resources__return.log'.
+2020-06-23T16:50:04+02:00 [3] ERROR Bad WS Response format: return resId is not set. Return dump output generated in file '/opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/D1__MaarchWSClient__#resources__return.log'.
+2020-06-23T16:50:04+02:00 [3] Process error! See previous messages for more information.
+2020-06-23T16:50:04+02:00 [0] return value from web service /resources resId :
+2020-06-23T16:50:04+02:00 [0] Step completed in 0.082 seconds
+2020-06-23T16:50:04+02:00 [0] Saving batch on disk...
+2020-06-23T16:50:04+02:00 [0] Batch saved in 0.000 seconds
+``` 
+
+une fois toutes les vérifications faites, il s'est avéré que le repertoire /tmp était plein
+
+une fois /tmp vidé il fallait également redemarrer le service apache
+
+``` 
+service httpd restart
+
+``` 
+
+ou
+
+``` 
+service apache2 restart
+``` 
         
\ No newline at end of file